Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025

Introduction

Day Translations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

Information you voluntarily provide:

  • Name and contact information
  • Email address
  • Phone number
  • Billing and payment information
  • Documents submitted for translation

Automatically Collected

Information collected when you visit:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Provide and improve our translation services
  • Process payments and send invoices
  • Communicate with you about your projects
  • Send promotional materials (with your consent)
  • Comply with legal obligations

Data Security

Enterprise-Grade Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. We are ISO 27001 certified and HIPAA compliant.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

Access

Request access to your personal information

Correct

Request correction of inaccurate data

Delete

Request deletion of your data

Object

Object to processing of your data

Portability

Request transfer of your data

Withdraw

Withdraw consent at any time

Cookies

We use cookies to improve your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our cookie policy.

Third-Party Services

We may share information with trusted third parties who assist in operating our website and services, subject to confidentiality agreements. These partners are carefully selected and bound by data protection obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

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